Terms of Service

These Terms of Service (“Terms”) govern your use of the Feed Me mobile application (“the App”) published by Envy Applications (ABN 95 927 268 876), based in Western Australia, Australia (“we”, “us”, “our”).

By creating an account or using the App you agree to these Terms. If you do not agree, do not use the App.

For questions email support@envyapplications.com.

1. Eligibility

You must be at least 13 years old to use the App. Where local law sets a higher age of digital consent (for example, 16 in parts of the EU), you must meet that age. By using Feed Me you confirm you meet this age requirement and have the legal capacity to enter into these Terms.

2. Your account

You are responsible for:

• Keeping your login credentials safe
• All activity that happens under your account
• Providing accurate information when you sign up

If you suspect your account has been used without permission, contact us immediately. We may suspend or terminate accounts that we believe are being used to abuse the service.

3. Feed Me Pro subscription

Some features are available only with a Feed Me Pro subscription.

a. Pricing and billing

• Prices are shown in the App before you subscribe and are charged through Apple App Store or Google Play in your local currency.
• We never see your card details — billing is handled entirely by Apple or Google under their own terms.

b. Auto-renewal

Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the period ends. The renewal price is the same as your current period unless we tell you otherwise in advance.

c. Free trial

If a free trial is offered (the length is shown when you subscribe — currently 3 days), it converts to a paid subscription at the end of the trial unless you cancel before the trial ends. You can cancel at any time during the trial without being charged. To avoid being charged, cancel before the trial period ends.

d. Cancellation

You can cancel a subscription at any time:

• iOS: Settings app → Apple ID → Subscriptions, or apps.apple.com/account/subscriptions
• Android: Google Play app → Profile → Payments & subscriptions → Subscriptions, or play.google.com/store/account/subscriptions

We do not control these flows; cancellations and refunds are handled by Apple and Google under their own policies.

e. Refunds

Because billing is processed by Apple and Google, refunds are also handled by them. You can request a refund through your store account. Cancelling a subscription stops future renewals but does not, by itself, refund the period you are already in; your Pro access continues until that paid period ends.

f. Fair use of AI features

Where a plan describes AI features (calorie scanning, recipe import, or recipe suggestions) as “unlimited”, that means unlimited for ordinary personal use. To keep the service available and affordable for everyone, we apply reasonable fair-use limits to prevent automated, bulk, or abusive use. We will only restrict genuinely excessive use, and we will be reasonable about it.

4. Your content

Recipes, photos, plans, shopping lists, and nutrition logs that you create in the App (“Your Content”) belong to you. We do not claim ownership.

By using the App you grant us a limited, worldwide, royalty-free licence to host, store, transmit, and display Your Content only as needed to run the service for you. This licence ends when you delete the content or close your account.

You promise that:

• You have the right to upload Your Content
• Your Content does not infringe anyone else’s rights (including copyright on recipes you import from third-party sites)
• Your Content is not unlawful, deceptive, or harmful

5. Acceptable use

You agree not to:

• Reverse-engineer, decompile, or attempt to extract the source code
• Use automated tools or scripts to interact with the App or our APIs
• Resell, sublicense, or commercially exploit the App
• Use the App to break the law or infringe anyone’s rights
• Submit content that is unlawful, defamatory, or harmful
• Upload images of identifiable individuals without their lawful consent
• Probe, scan, or test the security of the App or its infrastructure
• Use the App in a way that interferes with other users’ access

We may suspend or terminate accounts that violate this section.

6. AI features and dietary information

Feed Me uses artificial intelligence for:

• Calorie scanning — estimating calories and macros from a photo or a text description of your meal
• Recipe importing — extracting a structured recipe from a link, pasted text, or a screenshot
• Recipe suggestions — generating a recipe from an idea or the ingredients you have

These features are powered by Anthropic’s Claude API. When you import a recipe from a video or social post, we may also use Google’s Gemini (via Google Cloud) to transcribe a public cooking video, and a speech-to-text provider to transcribe a post’s audio. See section 7 and our Privacy Policy for the full list of providers.

These features are estimates and aids, not professional advice. AI output can be inaccurate. Specifically:

• Calorie and macro estimates are not nutritional or medical advice. Do not use them to manage a medical condition without consulting a qualified professional.
• We do not guarantee accuracy of nutrition values, ingredient lists, cooking times, or any other AI-generated information.
• Always check ingredients for allergens. AI may miss or misidentify allergens. Read labels and consult a doctor if you have allergies or dietary restrictions.

You use AI features at your own risk and judgment.

7. Third-party services

The App relies on services from Google (Firebase, and Google Cloud / Gemini for video transcription), Anthropic, RevenueCat, Apple, Google Play, Open Food Facts (barcode data), Expo (push delivery), Sentry (diagnostics), and — for some social imports — a speech-to-text provider and a media-resolution provider. Their terms apply when you use those parts of the App, and we are not responsible for failures, outages, or changes in those third-party services.

When you import a recipe from a third-party source — a website, YouTube, TikTok, Instagram, or Facebook — your use of that content is between you and the source. You are responsible for having the right to import it, and for complying with the source platform’s own terms and copyright.

8. Changes to the App

We may add, change, or remove features at any time. We try to give notice for significant changes that affect paying subscribers. If a change materially reduces what you paid for, you can cancel your subscription as described in section 3.

9. Termination

You can stop using the App at any time and delete your account from Settings → Delete account.

We may suspend or terminate your access if you violate these Terms or if we need to do so to protect the service or other users. If we terminate without cause and you have an active paid subscription, contact Apple or Google for any refund of unused time.

10. Disclaimers

The App is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, accuracy, and non-infringement.

We do not guarantee that:

• The App will be uninterrupted, error-free, or secure
• Defects will be corrected
• AI-generated content will be accurate or complete
• The App will meet your specific requirements

11. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any right, guarantee, or remedy you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other consumer protection law that cannot be excluded by agreement.

To the extent we are required by such law to provide a guarantee in relation to the App, and the law allows us to limit our liability for breach, our liability is limited (at our option) to:

• supplying the App or services again, or
• paying the cost of having the App or services supplied again.

12. Limitation of liability

To the fullest extent permitted by law (and subject to section 11), Envy Applications will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of the App.

Our total liability for any claim relating to the App is limited to the greater of (a) the amount you paid us in the 12 months before the claim or (b) AUD $100.

Some jurisdictions don’t allow these limits — in that case the limits apply to the maximum extent permitted by your local law. Nothing in these Terms limits liability for fraud, gross negligence, or anything else that cannot be limited under applicable law.

13. Indemnification

You agree to indemnify and hold harmless Envy Applications from any claim or demand made by a third party arising out of (a) your breach of these Terms, (b) Your Content, or (c) your misuse of the App.

14. Copyright complaints

If you believe content on the App infringes your copyright, send a notice to support@envyapplications.com including:

• A description of the copyrighted work and where the infringing material appears
• Your contact details
• A statement, made in good faith, that the use is not authorised
• Your physical or electronic signature

We will review valid notices and may remove the content or suspend the relevant account. Repeat infringers will have their accounts terminated.

15. Governing law and jurisdiction

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia, without regard to conflict-of-law rules. You and we submit to the exclusive jurisdiction of the courts of Western Australia for any dispute arising out of or relating to these Terms or the App, except that you may bring claims in the courts where you live if your local law requires it.

Nothing in this section affects mandatory consumer rights you may have under the law of the country where you live.

16. Severability and waiver

If any part of these Terms is found to be unenforceable, that part will be limited or removed to the minimum extent necessary, and the remaining Terms stay in full effect. Our failure to enforce any right or provision is not a waiver of that right or provision.

17. Apple-specific terms

If you downloaded the App from the Apple App Store, the following also applies:

• These Terms are between you and Envy Applications. Apple is not a party.
• Apple has no obligation to provide maintenance or support for the App.
• If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). Apple has no further warranty obligation.
• Apple is not responsible for product liability claims, claims that the App fails to comply with legal or regulatory requirements, or claims under consumer protection law.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

18. Changes to these Terms

We may update these Terms from time to time. If a change is material we will notify you in-app and update the “Last updated” date above. Continued use of the App after a change means you accept the new Terms.

19. Contact

Envy Applications (ABN 95 927 268 876)
Western Australia, Australia
Email: support@envyapplications.com